Hi
today a user reset his password in Joomla and after that was not able to access his course in moodle.
After some investigation on moodle database I found that the user table in moodle has changed in the following way:
- a new record has been created for the user as if the user has neve accessed moodle
- the old user record has been logically deleted, the email field has been replaced with a complex string (1a613b93c5f1890079d6a24f69707340) and the username field has been replaced with the user email followed by a timestamp (1486978698)
This make impossible for the user to review his quiz results, his forum posts and so on
Thanks for the report. I will try to replicate it soon and get back to you. I will take some time, as I am currently traveling with very limited Internet connectivity.
I tried but could not replicate your problem. Please try to replicate it yourself with a test user, and then let me know the steps.
Also you can look at moodle logs, in case some other operation happened, not related to the password reset.
